Nagasaki Airport

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Facilities

Nagasaki Prefecture Universal Tourism Center

Universal Tourism (UT) aims to let everyone enjoy all of their travels. Our center provides information and services related to UT/BF (barrier-free) that may be useful for the elderly, and for people with disabilities. 

Floor Guide 1F
TEL (+81) 957-46-3773
Hours

9:30~17:30

Main Services

Inquiries on UT/BF information related to tourism; rental services for wheelchairs, baby strollers and etc. (fees apply); information and reservation for caregiver assistance services; information and reservation for care taxis, and etc.  

https://nagasaki-ut.net/

Azalea Business Lounge

The lounge is available for passengers coming to Nagasaki airport.

Floor Guide 2F
TEL 0957-52-8834
Hours

6:45~20:40

coto Nagasaki Airport

This new facility is a satellite office and co-working space based on the concept of being “A hub connecting people, things and goods.”

A community manager is always on site and serves as a link between people and between companies. The aim is to cooperate with satellite offices and co-working facilities in and outside the prefecture to provide a location where diverse members can meet while deepening their relationships with Nagasaki and creating and accelerating new businesses and projects.

Please use “coto Nagasaki Airport” as a venue for new business opportunities.

Floor guide Next to 3F Observation Deck entrance
Phone number

0957-56-9899

Reception hours

8:00 to 20:00 *Closed on Sundays

Remarks

Method of use: Use the official LINE account to register as a member when using the facility for the first time.

*Use is also possible by going directly to the facility

Website https://coto-hub.com/airport

 

Co-working space (30 seats)

Setup offices (One office for 6 to 8 people, one office for 8 to 10 people)

Phone booths for web conferencing (Three rooms for one person), rental meeting rooms (Two rooms for 6 people)

Free drinks (Mineral water, coffee)

Web connection with other collaborating facilities (3 × 3 Lab Future, etc.)

 

Spaces available for rent

Rental Space

It can also be used as an assembly area before departure for group travel and for orientation, as well as for meetings and training, presentations etc.

 

Special Waiting Room

We have a spacious area available for you to spend the time until your departure relaxing in comfort.
Please use the area as a place to meet important guests, for meetings etc.

Floor Guide 2F
TEL 0957-52-8834(Telephone reception time 9:00~17:00)
Hours 6:35~22:00

Rental Room
Detail

Special Waiting Room Detail

[Delivery Service] Yamato Transport

Please use this to send items such as baggage and gifts.

Floor Guide 2F
TEL 0120-01-9625
Hours

8:00~20:00

※Opening hours may change depending on the aircraft timetable.

Foreign currency exchange machine

You can exchange into Japanese yen from foreign currency in the foreign currency exchange machine.

Floor Guide 1F
TEL 0957-52-8909
Hours 06:15~22:00
Currencies accepted

USD, EUR, GBP, AUD, CNY,  HKD, KRW, TWD, SGD, THB, IDR, MYR

* The maximum currency change amount per one time is less than 100,000 yen.
* Exchange from Japanese yen into foreign currencies is not possible.

https://smartexchange.jp/

ATM

Located near the center of the 1F (in the middle of the domestic check-in counter and the arrivals lobby).

Floor Guide 1F

 Hours

Name of the Financial InstitutionHours
Japan Post Bank 6:15~22:00
The Juhachi-Shinwa Bank (Weekdays)8:00~21:00
(Saturdays, Sundays, and holidays)8:00~19:00
Seven Bank 6:15~22:00
AEON Bank

6:15~22:00  

Pocket Change

Foreign bills and coins and Japanese yen can be exchanged for electronic money.   

Floor guide 1F
Phone number 0120-966-742
Reception hours 6:15~22:00
Currencies handled

(Bills and coins) U.S. dollar, euro, Chinese yuan, Korean won

(Bills only) Japanese yen, New Taiwan dollar, Singapore dollar, Hong Kong dollar, Thai baht, Vietnam dong

https://www.pocket-change.jp/en/

Coin-operated Lockers

Coin lockers are available. (1F [Keyless] type)

Floor Guide 1F
TEL 0957-52-8909
Storage Time Items can be stored for up to 7 days.
Items still in lockers after 7 days will be delivered to the local police station as lost property.

 

Service Fees

 

Locker sizeFeeWidth(cm)Depth(cm)Height(cm)Number of chairs
Small ¥300 35

 

64 

 

31

 

9  

 

Medium ¥400 35

 

64 

 

 

48 

 

 

7  

 

Large ¥500 35

 

64 

 

84

 

 

Oversize ¥600 35

64 

113

 

Smoking Area

Smoking is prohibited throughout the Nagasaki Airport Passenger Terminal, except for the designated smoking areas.
There are four such areas in the building.

Floor Guide 1F 2F
TEL 0957-52-5556

Observation Deck

You can see aircraft landing and taking off.
Lawn space and playground equipment are also provided. (Free entrance)

Floor Guide 3F
TEL 0957-52-5556
Hours 6:15~21:30

The Bell of Happiness

Try ringing the Bell of Happiness to wish for happiness for yourself, for a special someone you’re thinking of, and for those who hear the ringing of the bell.

Floor Guide 3F
TEL 0957-52-5556
Hours 6:15~21:30

Photo Stand-In

A photo stand-in themed around the “ja-odori” (dragon dance), one of Nagasaki’s special attractions.

Floor Guide 3F
TEL 0957-52-5556
Hours 6:15~21:30

Lawn Space

There is a slide on the lawn, bringing peace of mind to parents who want their kids to move around and play but don't want them to get hurt. There is also a billboard with face cut-outs nearby, so you can take a photo to commemorate the occasion.

Floor Guide 3F
TEL 0957-52-5556
Hours 6:15~21:30

“Lucky Wings” Photo Spot

A vibrantly colored panel featuring a stained-glass pattern that has been designed by Nagasaki’s churches in the motif of butterfly wings.

Floor Guide 3F
TEL 0957-52-5556
Hours 6:15~21:30

Panels for Learning

These panels feature explanations with photographs about the names and roles of various parts of an airplane, as well as the vehicles that carry out tasks in the airport.

Floor Guide 3F
TEL 0957-52-5556
Hours 6:15~21:30

Relaxing Space

A relaxing space that is available for anyone to use. Use it as a space for rest and relaxation.

Floor Guide 3F
TEL 0957-52-5556
Hours 6:15~21:30

 

 

Information Desk

We provide information about facilities inside the airport building as well as about access by public transportation If you have any questions about anything inside the building, please feel free to come to the information desk.

Floor Guide 1F
TEL 0957-52-5555
Hours

8:45~22:00

Main Services ・Information about facilities inside the building
・Inquiries about lost and found items
・Information on transportation connecting the airport with individual locations
・Tourist information
※Please inquire with the individual airline for aircraft arrival/departure information, airline tickets, the reserved seat vacancy situation, articles left behind on the aircraft etc.

Massage Chair Area

Coin-operated massage chairs are located at the back of the Airport Shop on the 2nd floor.

Floor Guide 2F
TEL 0957-52-8909
Hours 6:15~21:00
Number of chairs 8
Service Fee ¥300/10 min

Coin-operated Massage Chairs

Coin-operated massage chairs are located in the Domestic Departure Gate Lounge on the 2nd floor.

Floor Guide 2F
TEL 0957-52-8909
Number of chairs 4
Service Fee ¥200~¥300/10 min

Postbox

A postbox is located on the 1st floor, near the taxi rank.
Postage stamps may be purchased from the Airport Shop on the 2nd floor.

Floor Guide 1F

 

Collection times (approximate)

 

Weekdays 08:40, 16:00
Saturday 09:30, 17:30
Public holidays 08:30

Free electrical outlets

Electrical outlets (AC/USB) that can be used to charge your cell phone or PC have been set up in various locations throughout the airport. (Free to use)
*You are responsible for preparing your own charging cables.

Floor Guide 1F 2F
TEL 0957-52-5556

Huis Ten Bosch Information Desk

We provide information about access to Huis Ten Bosch, hotels inside the park, events etc.
Passengers using the dedicated Hotel Europe/Hotel Amsterdam free courtesy car are requested to come to the desk. (Previous reservation required)

Floor Guide 1F
TEL 0570-064-110
(Huis Ten Bosch General Information "Navi-Dial" Telephone Service)
Hours 9:00~17:00

AED (Automated External Defibrillator)

An AED is installed at 7 points inside the building.
(1F 2 points, 2F 4 points, 3F 1 point)

Floor Guide 1F 2F 3F
TEL 0957-52-5556
How to use Opening the cover of the AED turns the power on automatically. After that, use the equipment following the automatic voice message instructions.

First Aid Station

We have a first aid station available for the temporary use of persons who are feeling unwell etc.
Please contact the information desk on the 1F when you wish to use the station.

Floor Guide 1F
TEL 0957-52-5555

Police Office

Located near the center of 1F (in the middle of the domestic check-in counter and the arrivals lobby).

Floor Guide 1F
TEL 0957-53-9669
Hours 6:15~22:00

*Nagasaki Airport security police box is next to the ORIX Rent-A-Car in Terminal 2.
*To get to Terminal 2, leave the passenger terminal and continue to your left.