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Facilities
Nagasaki Prefecture Universal Tourism Center
Universal Tourism (UT) aims to let everyone enjoy all of their travels. Our center provides information and services related to UT/BF (barrier-free) that may be useful for the elderly, and for people with disabilities.
| Floor Guide | 1F |
|---|---|
| TEL | (+81) 957-46-3773 |
| Hours |
9：30～17：30 |
| Main Services |
Inquiries on UT/BF information related to tourism; rental services for wheelchairs, baby strollers and etc. (fees apply); information and reservation for caregiver assistance services; information and reservation for care taxis, and etc. |
Azalea Business Lounge
The lounge is available for passengers coming to Nagasaki airport.
| Floor Guide | 2F |
|---|---|
| TEL | 0957-52-8834 |
| Hours |
6:45～20:40 |
coto Nagasaki Airport
This new facility is a satellite office and co-working space based on the concept of being “A hub connecting people, things and goods.”
A community manager is always on site and serves as a link between people and between companies. The aim is to cooperate with satellite offices and co-working facilities in and outside the prefecture to provide a location where diverse members can meet while deepening their relationships with Nagasaki and creating and accelerating new businesses and projects.
Please use “coto Nagasaki Airport” as a venue for new business opportunities.
| Floor guide | Next to 3F Observation Deck entrance |
|---|---|
| Phone number |
0957-56-9899 |
|
Reception hours |
8:00 to 20:00 *Closed on Sundays |
| Remarks |
Method of use: Use the official LINE account to register as a member when using the facility for the first time. *Use is also possible by going directly to the facility Website https://coto-hub.com/airport
Co-working space (30 seats) Setup offices (One office for 6 to 8 people, one office for 8 to 10 people) Phone booths for web conferencing (Three rooms for one person), rental meeting rooms (Two rooms for 6 people) Free drinks (Mineral water, coffee) Web connection with other collaborating facilities (3 × 3 Lab Future, etc.) |
Spaces available for rent
Rental Space
It can also be used as an assembly area before departure for group travel and for orientation, as well as for meetings and training, presentations etc.
Special Waiting Room
We have a spacious area available for you to spend the time until your departure relaxing in comfort.
Please use the area as a place to meet important guests, for meetings etc.
| Floor Guide | 2F |
|---|---|
| TEL | 0957-52-8834（Telephone reception time 9：00～17：00） |
| Hours | 6:35～22:00 |
[Delivery Service] Yamato Transport
Please use this to send items such as baggage and gifts.
| Floor Guide | 2F |
|---|---|
| TEL | 0120-01-9625 |
| Hours |
8:00～20:00 ※Opening hours may change depending on the aircraft timetable. |
Foreign currency exchange machine
You can exchange into Japanese yen from foreign currency in the foreign currency exchange machine.
| Floor Guide | 1F |
|---|---|
| TEL | 0957-52-8909 |
| Hours | 06:15～22:00 |
| Currencies accepted |
USD, EUR, GBP, AUD, CNY, HKD, KRW, TWD, SGD, THB, IDR, MYR |
ATM
Located near the center of the 1F (in the middle of the domestic check-in counter and the arrivals lobby).
| Floor Guide | 1F |
|---|
Hours
| Name of the Financial Institution | Hours |
|---|---|
| Japan Post Bank | 6:15～22:00 |
| The Juhachi-Shinwa Bank | (Weekdays)8:00～21:00 (Saturdays, Sundays, and holidays)8:00～19:00 |
| Seven Bank | 6:15～22:00 |
| AEON Bank |
6:15～22:00 |
Pocket Change
Foreign bills and coins and Japanese yen can be exchanged for electronic money.
| Floor guide | 1F |
|---|---|
| Phone number | 0120-966-742 |
| Reception hours | 6:15～22:00 |
| Currencies handled |
(Bills and coins) U.S. dollar, euro, Chinese yuan, Korean won (Bills only) Japanese yen, New Taiwan dollar, Singapore dollar, Hong Kong dollar, Thai baht, Vietnam dong |
Coin-operated Lockers
Coin lockers are available. (1F [Keyless] type)
| Floor Guide | 1F |
|---|---|
| TEL | 0957-52-8909 |
| Storage Time | Items can be stored for up to 7 days. Items still in lockers after 7 days will be delivered to the local police station as lost property. |
Service Fees
| Locker size | Fee | Width(cm) | Depth(cm) | Height(cm) | Number of chairs |
|---|---|---|---|---|---|
| Small | ¥300 | 35 |
64
|
31 |
9
|
| Medium | ¥400 | 35 |
64
|
48
|
7
|
| Large | ¥500 | 35 |
64
|
84 |
4
|
| Oversize | ¥600 | 35 |
64 |
113 | 2 |
Smoking Area
Smoking is prohibited throughout the Nagasaki Airport Passenger Terminal, except for the designated smoking areas.
There are four such areas in the building.
| Floor Guide | 1F 2F |
|---|---|
| TEL | 0957-52-5556 |
Observation Deck
You can see aircraft landing and taking off.
Lawn space and playground equipment are also provided. (Free entrance)
| Floor Guide | 3F |
|---|---|
| TEL | 0957-52-5556 |
| Hours | 6：15～21：30 |
The Bell of Happiness
Try ringing the Bell of Happiness to wish for happiness for yourself, for a special someone you’re thinking of, and for those who hear the ringing of the bell.
| Floor Guide | 3F |
|---|---|
| TEL | 0957-52-5556 |
| Hours | 6：15～21：30 |
Photo Stand-In
A photo stand-in themed around the “ja-odori” (dragon dance), one of Nagasaki’s special attractions.
| Floor Guide | 3F |
|---|---|
| TEL | 0957-52-5556 |
| Hours | 6：15～21：30 |
Lawn Space
There is a slide on the lawn, bringing peace of mind to parents who want their kids to move around and play but don't want them to get hurt. There is also a billboard with face cut-outs nearby, so you can take a photo to commemorate the occasion.
| Floor Guide | 3F |
|---|---|
| TEL | 0957-52-5556 |
| Hours | 6：15～21：30 |
“Lucky Wings” Photo Spot
A vibrantly colored panel featuring a stained-glass pattern that has been designed by Nagasaki’s churches in the motif of butterfly wings.
| Floor Guide | 3F |
|---|---|
| TEL | 0957-52-5556 |
| Hours | 6：15～21：30 |
Panels for Learning
These panels feature explanations with photographs about the names and roles of various parts of an airplane, as well as the vehicles that carry out tasks in the airport.
| Floor Guide | 3F |
|---|---|
| TEL | 0957-52-5556 |
| Hours | 6：15～21：30 |
Relaxing Space
A relaxing space that is available for anyone to use. Use it as a space for rest and relaxation.
| Floor Guide | 3F |
|---|---|
| TEL | 0957-52-5556 |
| Hours | 6：15～21：30 |
Information Desk
We provide information about facilities inside the airport building as well as about access by public transportation If you have any questions about anything inside the building, please feel free to come to the information desk.
| Floor Guide | 1F |
|---|---|
| TEL | 0957-52-5555 |
| Hours |
8:45～22:00 |
| Main Services | ・Information about facilities inside the building ・Inquiries about lost and found items ・Information on transportation connecting the airport with individual locations ・Tourist information ※Please inquire with the individual airline for aircraft arrival/departure information, airline tickets, the reserved seat vacancy situation, articles left behind on the aircraft etc. |
Massage Chair Area
Coin-operated massage chairs are located at the back of the Airport Shop on the 2nd floor.
| Floor Guide | 2F |
|---|---|
| TEL | 0957-52-8909 |
| Hours | 6：15～21：00 |
| Number of chairs | 8 |
| Service Fee | ¥300/10 min |
Coin-operated Massage Chairs
Coin-operated massage chairs are located in the Domestic Departure Gate Lounge on the 2nd floor.
| Floor Guide | 2F |
|---|---|
| TEL | 0957-52-8909 |
| Number of chairs | 4 |
| Service Fee | ¥200～¥300/10 min |
Postbox
A postbox is located on the 1st floor, near the taxi rank.
Postage stamps may be purchased from the Airport Shop on the 2nd floor.
| Floor Guide | 1F |
|---|
Collection times (approximate)
| Weekdays | 08:40, 16:00 |
|---|---|
| Saturday | 09:30, 17:30 |
| Public holidays | 08:30 |
Free electrical outlets
Electrical outlets (AC/USB) that can be used to charge your cell phone or PC have been set up in various locations throughout the airport. (Free to use)
*You are responsible for preparing your own charging cables.
| Floor Guide | 1F 2F |
|---|---|
| TEL | 0957-52-5556 |
Huis Ten Bosch Information Desk
We provide information about access to Huis Ten Bosch, hotels inside the park, events etc.
Passengers using the dedicated Hotel Europe/Hotel Amsterdam free courtesy car are requested to come to the desk. (Previous reservation required)
| Floor Guide | 1F |
|---|---|
| TEL | 0570-064-110 （Huis Ten Bosch General Information "Navi-Dial" Telephone Service） |
| Hours | 9：00～17：00 |
AED (Automated External Defibrillator)
An AED is installed at 7 points inside the building.
(1F 2 points, 2F 4 points, 3F 1 point)
| Floor Guide | 1F 2F 3F |
|---|---|
| TEL | 0957-52-5556 |
| How to use | Opening the cover of the AED turns the power on automatically. After that, use the equipment following the automatic voice message instructions. |
First Aid Station
We have a first aid station available for the temporary use of persons who are feeling unwell etc.
Please contact the information desk on the 1F when you wish to use the station.
| Floor Guide | 1F |
|---|---|
| TEL | 0957-52-5555 |
Police Office
Located near the center of 1F (in the middle of the domestic check-in counter and the arrivals lobby).
| Floor Guide | 1F |
|---|---|
| TEL | 0957-53-9669 |
| Hours | 6：15～22：00 |
*Nagasaki Airport security police box is next to the ORIX Rent-A-Car in Terminal 2.
*To get to Terminal 2, leave the passenger terminal and continue to your left.
